Shipping Policy
Shipping — How It Works
We make everything to order. That means when you place an order, your piece gets made — not pulled from a shelf. No overstock. No unsold pile in a landfill because we guessed wrong about demand.
This model takes a little longer than Amazon Prime. We think it's worth it.
Production Time
Most orders take 2–7 business days to produce before they ship. This is not delay — this is the process. Your item is being made specifically for you.
Shipping Time (after production)
| Destination | Standard | Expedited |
|---|---|---|
| United States | 3–5 business days | 1–3 business days, on items where Express shows at checkout |
| International | 10–20 business days | Not currently offered |
Shipping cost is calculated at checkout, based on what you order and where it's going. You see the exact amount before you pay. These times are estimates, not guarantees.
The movement doesn't stop at borders. International orders ship — select your country at checkout.
Tracking
You'll receive a tracking number by email once your order ships. If something's wrong, we're wrong along with you. Reach us at hello@sweetagitator.com with your order number.
A Note on Timing
If you need something by a specific date, reach out to hello@sweetagitator.com before ordering and we'll tell you honestly whether we can make it happen. We don't want to let you down. But we also don't want to lie to make a sale.
That's just not how we operate.
Returns & Exchanges
Every piece is made to order, so we don't accept returns for fit preference. If your item arrives damaged, misprinted, or incorrect, that's on us — and we'll make it right. Email hello@sweetagitator.com with your order number and a photo.